How Technological Advances Are Changing the Automotive Industry with AutoTechIQ
Uwe and Krista are from AutoTechIQ
In this episode, Braxton Critcher is joined by Krista Erickson and Uwe Kleinschmidt. Uwe shares historical insights about the automotive industry's shift from mechanical to computerized systems, emphasizing the need for modern tools like Digital Vehicle Inspections (DVIs). Krista underscores the importance of customer education regarding preventative maintenance, while Braxton highlights Autotech IQ's efforts to connect consumers with top-tier, transparent shops.
00:00 Good with computers, not with electrical things.
In this episode, Braxton Critcher is joined by Krista Erickson and Uwe Kleinschmidt. Uwe shares historical insights about the automotive industry's shift from mechanical to computerized systems, emphasizing the need for modern tools like Digital Vehicle Inspections (DVIs). Krista underscores the importance of customer education regarding preventative maintenance, while Braxton highlights Autotech IQ's efforts to connect consumers with top-tier, transparent shops.
00:00 Good with computers, not with electrical things.
05:41 Tesla's evolving models create logistical challenges.
08:27 Outdated repair shops struggle with new cars.
10:51 Consult service advisor despite personal research.
14:59 High-scoring advisor used the DVI tool effectively.
16:57 Service advisor should wait, and let customers browse.
21:36 Consumers need filter education to prevent damage.
24:05 Autotech.com connects users with trustworthy repair shops.
27:28 AutoTech IQ offers a trusted shop locator service.
29:31 Debate on tech shortage and shop quality.
34:19 Innovative solutions for the industry's future challenges.
37:02 Repair orders increase with longer customer education.
39:33 Subscribe, review, and follow Automotive Repair News.
